What are Sub Accounts?

Sub Accounts are a great way to provide unique user experiences and are available to Parent (or “Master”) Accounts.

Sub Accounts provide a high level of flexibility in how you manage your users and present your content.

Most all of the materials, content, and courses from the Parent Account are sharable to your Sub Accounts. This flow provides a simple, single point of interaction that allows you to manage content updates and share those updates across all accounts. Simple!

You can also develop content natively on your Sub Accounts. This provides for the most flexible content management by allowing a mixture of ‘global’ (shared from parent account to sub accounts) and ’local’ (accessible only within one account) content on your Sub Accounts.

Here is a look at a few Use Cases for Sub Accounts:

Scenario 1: Multinational Organization

Let’s suppose you are a multi-national organization based in the United States with operations in China, Germany, Ethiopia, and the UAE. You can have a Parent Account for your US operations and Sub Accounts for each of your international operations. This allows you to provide training materials specific to the language and location that each Sub Account is servicing.

Employees in each Sub Account only see their designated Sub Account and associated materials. Account Admins of the US Parent Account has access to ALL accounts and can see, interact with, and manage all aspects of ANY account.

Scenario 2: Training Organization With Their Own Clients

Many organizations provide proprietary training and resources to their clients. In this example, we’ll call the Training Organization “ACME Training Center” and the clients “ACME | Client 1 (..2..3..etc)”.

ACME Training Center develops proprietary training content that they make available to their clients for a fee. Each client has their own dedicated Course Catalog and can access ONLY their course catalog. ACME Training Center can set prices for courses, manage enrollments, set Custom Branding for each sub account, and receive payments from all Sub Accounts into one centralized Bank Account.

Clients of ACME Training Center receive a high-touch custom-branded experience without crossover of users, content, branding, or pricing from other accounts.

These are just two scenarios demonstrating the value of Sub Accounts. However, Sub Accounts can be modified and used in any number of ways for a vast variety of purposes.

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